This Privacy Policy describes Our policies and procedures on the collection, use, and disclosure of Your information when You use the Service and tells You about Your privacy rights and how the law protects You.
We use Your Personal Data to provide and improve the Service. By using the Service, You agree to the collection and use of information in accordance with this Privacy Policy.
Interpretation and Definitions
Interpretation
The words of which the initial letter is capitalized have meanings defined under the following conditions. The following definitions shall have the same meaning regardless of whether they appear in singular or in plural.
Definitions
For the purposes of this Privacy Policy:
- Account means a unique account created for You to access our Service or parts of our Service.
- Affiliate means an entity that controls, is controlled by or is under common control with a party, where "control" means ownership of 50% or more of the shares, equity interest or other securities entitled to vote for election of directors or other managing authority.
- Application refers to the software program, AI chatbot, or website provided by the Company.
- Business, for the purpose of CCPA/CPRA, refers to the Company as the legal entity that collects Consumers' personal information and determines the purposes and means of the processing of Consumers' personal information.
- CCPA and/or CPRA refers to the California Consumer Privacy Act (the "CCPA") as amended by the California Privacy Rights Act of 2020 (the "CPRA").
- Company (referred to as either "the Company", "We", "Us" or "Our" in this Agreement) refers to Glorifli, located at 88 Greene Ave, Sayville, NY 11782.
- Consumer, for the purpose of the CCPA/CPRA, means a natural person who is a California resident.
- Cookies are small files that are placed on Your computer, mobile device or any other device by a website, containing the details of Your browsing history on that website among its many uses.
- Country refers to: New York, United States.
- Device means any device that can access the Service such as a computer, a cellphone or a digital tablet.
- GDPR refers to EU General Data Protection Regulation.
- Personal Data is any information that relates to an identified or identifiable individual.
- Service refers to the Website, our client acquisition systems, and AI tools.
- Service Provider means any natural or legal person who processes the data on behalf of the Company. It refers to third-party companies or individuals employed by the Company to facilitate the Service.
- Third-party Social Media Service refers to any website or any social network website through which a User can log in or create an account to use the Service.
- Usage Data refers to data collected automatically, either generated by the use of the Service or from the Service infrastructure itself (for example, the duration of a page visit).
- Website refers to Glorifli, accessible from https://glorifli.com/
- You means the individual accessing or using the Service, or the company, or other legal entity on behalf of which such individual is accessing or using the Service, as applicable.
Collecting and Using Your Personal Data
Types of Data Collected
Personal Data
While using Our Service, particularly when You request a "Free Revenue Audit," book a consultation, or interact with our AI Chatbot, We may ask You to provide Us with certain personally identifiable information that can be used to contact or identify You. Personally identifiable information may include, but is not limited to:
- Email address
- First name and last name
- Phone number
- Business Name
- Professional Details (e.g., Industry, Revenue estimates provided for audits)
- Address, State, Province, ZIP/Postal code, City
- Usage Data
Usage Data
Usage Data is collected automatically when using the Service. Usage Data may include information such as Your Device's Internet Protocol address (e.g. IP address), browser type, browser version, the pages of our Service that You visit, the time and date of Your visit, the time spent on those pages, unique device identifiers and other diagnostic data.
When You access the Service by or through a mobile device, We may collect certain information automatically, including, but not limited to, the type of mobile device You use, Your mobile device unique ID, the IP address of Your mobile device, Your mobile operating system, the type of mobile Internet browser You use, unique device identifiers and other diagnostic data.
Information Collected while Using the Application (AI Chatbot)
While using Our Application, specifically our AI-powered chatbot features, We may collect:
- Conversation Logs: Information You voluntarily provide during interactions with our AI agents. This is used to answer Your queries, improve the accuracy of our AI, and facilitate appointment booking.
Tracking Technologies and Cookies
We use Cookies and similar tracking technologies to track the activity on Our Service and store certain information. The technologies We use may include:
- Cookies or Browser Cookies.
- Web Beacons.
We use both Session and Persistent Cookies for the purposes set out below:
- Necessary / Essential Cookies (Session): Essential to provide You with services.
- Cookies Policy / Notice Acceptance Cookies (Persistent): Identifies if users have accepted cookies.
- Functionality Cookies (Persistent): Remembers choices You make (like login details).
- Tracking and Performance Cookies (Persistent): Used to track information about traffic and how users use the Website.
Use of Your Personal Data
The Company may use Personal Data for the following purposes:
- To provide and maintain our Service, including monitoring the performance of our AI chatbot.
- To manage Your Account.
- For the performance of a contract.
- To contact You via email, telephone, SMS regarding updates.
- To provide You with news, special offers and general information.
- To manage Your requests (e.g., processing your Revenue Audit).
- To deliver targeted advertising.
- For business transfers.
Sharing Your Personal Data
We may share Your personal information with Service Providers, for business transfers, with Affiliates, with business partners, or with Your consent.
Retention, Transfer, and Deletion
- Retention: We retain data only as long as necessary for the purposes set out in this policy.
- Transfer: Your information may be transferred to and maintained on computers outside of Your jurisdiction.
- Delete: You have the right to delete or request assistance in deleting Your Personal Data.
Disclosure of Your Personal Data
- Business Transactions: Info may be transferred during a merger or asset sale.
- Law enforcement: Required if necessary by law or public authorities.
- Other legal requirements: To comply with legal obligations, protect rights, or prevent wrongdoing.
Detailed Information on Processing
We use third-party Service Providers:
- Analytics: Google Analytics.
- Email Marketing & CRM: GoHighLevel.
- Payments: Stripe.
- Behavioral Remarketing: Google Ads, Facebook.
GDPR Privacy
- Legal Basis: Consent, Performance of a contract, Legal obligations, Legitimate interests.
- Your Rights: Access, correction, deletion, and objection to processing.
CCPA/CPRA Privacy Notice
Applied to California residents.
- Categories Collected: Identifiers, Personal information (statute), Commercial information, Internet activity, Geolocation data, Sensitive personal information.
- Your Rights: Right to know/access, delete, opt-out of sale/sharing, and correct.
Do Not Sell My Personal Information: We do not sell info in the traditional sense, but allow Service Providers to use it for marketing/analytics which may be deemed a "sale" under CCPA/CPRA. You may opt-out.
Children's Privacy
We do not address anyone under the age of 13.
Links to Other Websites
We are not responsible for the content or privacy policies of third-party sites.
Changes to this Privacy Policy
We may update Our Privacy Policy from time to time.
Contact Us
If you have any questions:
- By email: glorifli.ai@gmail.com
- By visiting this page on our website: https://glorifli.com/